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Forum Discussion
good4y0u
Oct 31, 2020Star
RAX15|AX1800 wireless device random disconnects
The issue is that every so often one of our devices no longer has access to the internet. It's connected to wifi but it says there's no internet OR the device refuses to connect. The issue occurs BOT...
Christian_R
Nov 05, 2020NETGEAR Employee Retired
Hello good4y0u,
Welcome to the community! Have you had a moment to get in contact with our support team regarding this? May you try disabling AX WiFi to see if there are any improvements?
https://www.netgear.com/support/default.aspx
Christian
good4y0u
Nov 05, 2020Star
If I purchased a $150 AX router to use AX wireless (WIFI 6) why should I have to disable AX WiFi to have a stable connection? This is not a fix.