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Forum Discussion
good4y0u
Oct 31, 2020Star
RAX15|AX1800 wireless device random disconnects
The issue is that every so often one of our devices no longer has access to the internet. It's connected to wifi but it says there's no internet OR the device refuses to connect. The issue occurs BOT...
Christian_R
Nov 05, 2020NETGEAR Employee Retired
Hello good4y0u,
Welcome to the community! Have you had a moment to get in contact with our support team regarding this? May you try disabling AX WiFi to see if there are any improvements?
https://www.netgear.com/support/default.aspx
Christian
good4y0u
May 17, 2021Star
Christian_R wrote:Hello good4y0u,
Welcome to the community! Have you had a moment to get in contact with our support team regarding this? May you try disabling AX WiFi to see if there are any improvements?
https://www.netgear.com/support/default.aspx
Christian
Do you know if the issue with AX is fixed yet? Does my AX RAX15 actually work ? Can you confirm?