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RAX200 - Ethernet Port - Red light

RichardBenson
Aspirant

RAX200 - Ethernet Port - Red light

Hi,

 

I recently purchased a new router, the RAX200, and I'm extremely happy with its performance.

 

However, as of last night, the ethernet port keep on showing a red light instead of a steady white light. Is the router going bad?

 

Thanks.

Message 1 of 11
plemans
Guru

Re: RAX200 - Ethernet Port - Red light

Which ethernet port? 

1-5? 

Wan port? 

 

If its the 1-5 port, it indicates a 10/100mbps connection and not gigabit. 

Message 2 of 11
RichardBenson
Aspirant

Re: RAX200 - Ethernet Port - Red light - follow up

Hi Plemans,

 

Thank you for your response.

 

So the ETHERNET port I was referring to is the YELLOW RJ45 port that the router uses to connect to the ISP modem.

 

Thanks for all your help 🙂

Message 3 of 11
plemans
Guru

Re: RAX200 - Ethernet Port - Red light - follow up

What ISP modem is it? (model)

Have you checked the cable? I've seen sketchy cables cause issues. 

Make sure its a cat 5e or better cable and decent quality

Message 4 of 11
RichardBenson
Aspirant

RAX200 - Ethernet Port - Red light - The never ending saga ;)

Hi Plemans,

 

The Spectrum Modem is a DOCSIS 3.1 cable modem - 3.1 E31N2V1 Hitron.

 

Also, ethernet cable looks good, decent quality - Cat 7... Been using it for a few months, no problem.

 

Thanks 🙂

Message 5 of 11
plemans
Guru

Re: RAX200 - Ethernet Port - Red light - The never ending saga ;)

Message 6 of 11
RichardBenson
Aspirant

RAX200 - Ethernet Port - Red light - Checked Port Stats

Port Stats.JPG

Message 7 of 11
plemans
Guru

Re: RAX200 - Ethernet Port - Red light - Checked Port Stats

photos have to be approved by a moderator and can take a while. 

You can clikc on "choose file" and manually add them

Message 8 of 11
RichardBenson
Aspirant

RAX200 - Ethernet Port - Red light - Checked Port Stats - Photo

oh ok,

lets see if this work. I just chose a jpg file.

 

Thanks

Message 9 of 11
plemans
Guru

Re: RAX200 - Ethernet Port - Red light - Checked Port Stats - Photo

Are you using wan port aggregation? 

Or the 2.5g port as wan? 

 

Nighthawk RAX200 | Tri Band Router | NETGEAR Support

Message 10 of 11
RichardBenson
Aspirant

RAX200 - Ethernet Port - Red light - Update

Hi Plemans,

 

Are you using wan port aggregation?

No, I am not.

 

Or the 2.5g port as wan? 

Nope.

 

Thanks.

Message 11 of 11
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