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Re: RAX200 My router keeps dropping devices

whital1
Guide

RAX200 My router keeps dropping devices

My router keeps dropping devices, have updated firmware version rebooted router several times. Is anyone else having this problem. Is there a fix ?

Model: RAX200|Nighthawk Tri-band AX12 12-Stream Wi-Fi 6 Router
Message 1 of 4
plemans
Guru

Re: RAX200 My router keeps dropping devices

Dropping hardwired device? 

only dropping wireless devices?

Are you using smart connect? 

What firmware version are you actually on? 

what modem/gateway is it connected to? 

Message 2 of 4
whital1
Guide

Re: RAX200 My router keeps dropping devices

No it is dropping wired and wireless.

I am smart connected

Firmware version v1.0.3.106

Spectrum modem

Model: RAX200|Nighthawk Tri-band AX12 12-Stream Wi-Fi 6 Router
Message 3 of 4
plemans
Guru

Re: RAX200 My router keeps dropping devices

Which spectrum modem?
Have you tried a factory reset/reinstall on the RAX (not just a reboot)? They tend to respond favorably to those after firmware changes. 

Message 4 of 4
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