NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
SpecialK214
Apr 14, 2020Tutor
RAX200 - WPS light continues blinking. Already tried rebooting.
I recently installed Netgear CM1150V Modem, RAX200 Router and EX7700 Extender. Everything is set up and working. When connecting my Extender, I used the WPS feature. Now the WPS light on the Route...
Christian_R
May 21, 2020NETGEAR Employee Retired
Hello Nighthawk Community,
Our engineering team is aware of an issue with the WPS LED light blinking on the RAX200. They are working on a fix but we currently do not have an ETA on the next firmware release.
Christian
SpecialK214
May 30, 2020Tutor
Hi Chrisian,
Any update on the Firmware Update to stop the WPS light from constantly blinking?
Just to update, I turned off Smart Connect and have re-setup my router several times now, no change. The WPS light continues to blink. Please provide an update on when the Firmware Update will be made available to fix this issue.
- Raiden85May 31, 2020Guide
Hopefully this issue will be fixed soon. Bought the RAX200 this week and had to use WPS to setup a printer, on the latest firmware 1.0.2.88 it will blink forever once pressed.
I did fix it temporily by downgrading to 1.0.1.12, this thankfully kept my settings and stopped the blinking. I then upgraded back to 1.0.2.88 and the blinking has stopped while still retaining all my settings. Can't press this again otherwise it will cause it to blink again. Seems this bug only occured since the 1.0.2.88 firmware.
Apart from that small issue I'm very happy with this router coming from the RX8000. - Christian_RJun 04, 2020NETGEAR Employee Retired
Hello SpecialK214 - May you update to the latest firmware version and let me know how it turns out.
https://kb.netgear.com/000061900/RAX200-Firmware-Version-1-0-2-88
Christian
- jreadmeJun 04, 2020Initiate
Hi Christian,
After seeing your latest post that a new firmware update was available, I updated the firmware per the following steps:
- While on a device connected to the router network, log into the router at http://www.routerlogin.net using the admin user account
- Click on A router firmware upgrade is available.
- Under Firmware Update Assistant, at Do you want to update the firmware?, click Yes
- At The router is updating its firmware and then The router is rebooting. It might take up to two minutes for your changes to take effect., wait for the router to reboot.
After the router rebooted, I followed the steps below:
- While on a device connected to the router network, log into the router at http://www.routerlogin.net using the admin user account
- Verify that the Firmware Version now indicates V1.0.2.88_1.0.50 in the upper left hand corner
- Click the WPS LED that is solid
- Verify the WPS LED starts blinking
- After five minutes passes, check the WPS LED
Unfortunately, when doing this (and actually waiting over ten minutes on the last step just in case), it continues to blink to where this firmware update does not seem to resolve the issue.
To get the WPS LED back out of a blinking state, I have to do the same workaround as detailed in my previous post, specifically reverting back to FirmWare Version 1.0.1.12 before then again updating to the latest Firmware Version 1.0.2.88.
As far as this thread is concerned, thanks for at least letting us know there was a new firmware update available and checking to see if it might have fixed the problem.
On a more unfortunate customer service note, when checking My Support for my Netgear account, I find that the Netgear case that was opened on 5/16/2020 per the testing I described in my last post indicates a Closed Date of 2020-05-19 10:56:43. Its Communication History is limited to This case has already been closed, please log a new support request if you require further help. After my initial chat session, the only follow up from Netgear I recieved regarding the case was a request for a customer satisfaction survey (which I now realize was triggered by the case being closed) and a reminder about the same customer satisfaction survey.
- JPaquetteJun 10, 2020Star
Same here, light still blinking:(
jim
- Alpha_KJun 09, 2020Tutor
Still blinking after the firmware update
- SpecialK214Jun 14, 2020Tutor
Hi Christian,
I updated my router to the latest firmware 1-0-2-88. No change. The WPS light continues to blink. When will NetGear issue a firmware update to actually resolve this issue?