- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Re: RAX200 keeps dropping off WiFI & Internet
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
RAX200 keeps dropping off WiFI & Internet
Hi All.
I purchased a NightHawk RAX200 last March, so just out of warranty! Over the past couple of weeks it keeps dropping all connections from the Network, Ethernet & Wifi. A reset of the router resolves the issue but then it will happen again. I've tried a factory reset which hasn't resolved anything. I'm running firmware V1.0.4.120_1.0.61 which is the latest available. I'm really disappointed as I thought this router would future proof me for a few years and now it's looking like I may need to change it! Has anyone seen this issue and can offer any advice or suggestions?
Thanks,
Darren
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: RAX200 keeps dropping off WiFI & Internet
Sometimes "the latest" isn't always the greatest.
You could try downgrading the firmware a version or 2, doing a factory reset and reinstall. Then just disable auto-updates and see how it goes. It wouldn't be the first time a firmware update actually caused more issues than it fixed.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: RAX200 keeps dropping off WiFI & Internet
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: RAX200 keeps dropping off WiFI & Internet
the support site has it.
click on downloads.
Then click on "view previous versions"
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: RAX200 keeps dropping off WiFI & Internet
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: RAX200 keeps dropping off WiFI & Internet
I bought my RAX200 in May 2021. My family and I used it all through 2021 and were thrilled, but about a month ago, it started dropping the signal multiple times a day. I looked through everything, upgrading firmware, changed a number of settings trying to troubleshoot. The thing I noticed the most was when the top of the router felt warm to the touch it seemed to happen. So I pointed a tower fan right at it. No more dropped signal. When I turn the fan off, I get a dropped signal within an hour or two at the most. Likely time for a new router, but I would be curious to see if the fan trick gets you by for a short time like me.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: RAX200 keeps dropping off WiFI & Internet
I'm sure you've noticed the RAX200 has a built-in fan which is only supposed to come on once the router reaches a certain tempertaure. In your case it seems the router's fan isn't coming on when it should be, I would get RMA it and get a replacement. You really shouldn't be using your own cooling system when the router has a fan built-in....
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: RAX200 keeps dropping off WiFI & Internet
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: RAX200 keeps dropping off WiFI & Internet
So quick update, downgrade of fw didn’t work, still loses all connections. I think mine may also be a heat issue - as it gets very warm, I only ever hear the fan coming on when it’s rebooted. I’ve contacted Amazon and they are shipping me a replacement, really impressed with their customer service.
• What is the difference between WiFi 6 and WiFi 7?
• Yes! WiFi 7 is backwards compatible with other Wifi devices? Learn more