RAX40 Firmware 1.0.3.80 Crash/Bug Log

Hello folks, can everyone please log all the issues they are experiencing with the RAX40 router on 1.0.3.80 firmware under this thread, I see there are several threads going on about the issue, figur...

Christian_R

NETGEAR Employee Retired

Jun 23, 2020

Hello Community,

Thanks for confirming that reverting back to the previous FW helps with the issues. I've forwarded the feedback to our product teams and I'll update the thread as soon as I can.

Shout out to Retired_Member for starting a bug thread as this process helps us and our product teams consolidate the feedback.

Best regards,

Christian

ncdancer

Guide

Jun 30, 2020

Christian_R wrote:
Hello Community,

Thanks for confirming that reverting back to the previous FW helps with the issues. I've forwarded the feedback to our product teams and I'll update the thread as soon as I can.

Shout out to Retired_Member for starting a bug thread as this process helps us and our product teams consolidate the feedback.

Best regards,
Christian

Hi Christian_R,

I have been having similar issues; not sure when the router drops started but it seems like a couple of weeks. I was restarting sometimes once a day at first then it increased to every day and yesterday had to restart three times. I have now reset the router back to factory setting and accepted the firmware Version V1.0.3.80_1.0.1 update during the install.

I have not changed any default settings except for naming the devices and attaching icons, I have done this on the web and on the app; however I see that the smart lock icon is showing up generic in the app and when I try to change it on the app, it doesn't stick.

I'm on the latest os's on a mac and ios. I have 4 wired devices and eight wireless devices.

Thank you for looking into this.

Forum Discussion

RAX40 Firmware 1.0.3.80 Crash/Bug Log