RAX43 just factory reset overnight on its own

[pizzaman029]

Does anyone know how / why this happens?  I saw another post from a few months back were something similar occurred

"COINCIDENCE" is that yesterday was the same exact date my technical support expired.

[plemans]

Maybe the firmware updated or a power surge triggered it. 

Should just be able to run back through setup and be fine. 

a backup might be nice for next time (if there is one)

[pizzaman029]

Yes - I fixed it but that's not the point!  I want to know why it happened.

A power surge should in no way cause a factory reset!  I don't think I believe that.  

And a firmware update shouldn't crap out all your settings without warning.  That is a bad design