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RAX45 Firmware error and wif drop on laptop

Lqd96
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‎2020-07-09 10:08 PM
‎2020-07-09 10:08 PM

RAX45 Firmware error and wif drop on laptop

Hi,

I just bought the RAX45 about 2 weeks and ran into these 2 issues.

I am unable to check for firmware update. Keep getting the Firmware check error message. Another issue is that the WIFI on my laptop drops few times a day. How do i solve these issues. Please advise.

Thank you.

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Christian_R
NETGEAR Employee Retired
‎2020-07-15 11:47 AM
‎2020-07-15 11:47 AM

Re: RAX45 Firmware error and wif drop on laptop

Hi Lqd96, 

 

If you recently purchased the device, I would recommend contacting our support team by registering your device using the link below. 

 

https://www.netgear.com/support/default.aspx

 

Christian 

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