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Re: RAX45 Wi-Fi losing internet connection


RAX45 Wi-Fi losing internet connection

I have a Netgear Nighthawk AX4300 RAX45 router that will randomly lose internet connection on wireless. My computer has a wired connection and will continue to have an internet connection while my iPhone is connected to the router but will lose internet connection. The issue will usually subside after a couple of minutes but I'd like to fix the issue once and for all.


The router has the latest firmware from Netgear installed, version V1.0.4.100_2.0.64.

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Re: RAX45 Wi-Fi losing internet connection

Netgear has set up a community forum specifically for the NightHawk RAX WiFi 6 Router products. Most of the people who watch that forum are more likely to have experience with NH router products and know how to work it better than those of us who follow this router forum. Might be more likely to find someone who has a solution if the question is posted there:


 Please include ISP modem/ONT brand and model there as well.

Please use this link to the main forum product list to review and choose where to make your posts. 

Thank you

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CAX30 Mode Mode  | Wifi Router XR500 and RBK863 Router mode | Switches NG GS105/8, GS308v3, GS110MX and XS505M | Additional NG HW: C7800/CAX3/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, R7000, R7800, R7960P, R8000, R8500, RAXE500, RAX120v2, RAX50v2, XR450/500/700/1000, EX7500/EX7700

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Sr. NETGEAR Moderator

Re: RAX45 Wi-Fi losing internet connection

Message 3 of 4

Re: RAX45 Wi-Fi losing internet connection

Do you have QoS turned on? If so try turning it off. Was experiencing similar issues with my 5g band but haven’t had an issue since turning QoS off
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Orbi WiFi 6E