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Forum Discussion

Aspirant

Sep 13, 2024

RAX50 Account Sign In Page not working

When attempting to login to the router (not on the app) but via attached computer I enter router login credentials and then get directed to a netgear login page that is not working. I enter my netge...

Guru - Experienced User

Sep 13, 2024

Are you seeing a Denied Access page?

Cheybey1
Aspirant
Sep 13, 2024
After I log into the router, I get a Netgear account required page. When I login to the Netgear page, I keep getting "something went wrong. Try again" message.
- FURRYe38
  Guru - Experienced User
  Sep 13, 2024
  What FW version is loaded on the Router?
  
  Try reverting back to prior FW version after doing a factory reset and setup from scratch with the router not connected to the ISP modem/ONT.
- FURRYe38
  Guru - Experienced User
  Sep 14, 2024
  You might downgrade FW on your router if you have same model router:
  
  https://community.netgear.com/t5/Nighthawk-with-WiFi-6-AX-and/Router-Nighthawk-RAX-50-v2-Access-Denied-Message/m-p/2396549/highlight/true#M40794