RAX50 Account Sign In Page not working

[Cheybey1]

When attempting to login to the router (not on the app) but via attached computer I enter router login credentials and then get directed to a netgear login page that is not working.  I enter my netgear login credentials and get a message "something went wrong, try again". Cannot access my router.  Very frustrating.  How do i shut off this redirect or make it work properly?

[plemans]

have you tried using the router's ip address and not routerlogin?

[michaelkenward]

How do I log in to my NETGEAR wireless router? | Answer | NETGEAR Support

[FURRYe38]

Are you seeing a Denied Access page? 

@DarrenM 

[Cheybey1]

After I log into the router, I get a Netgear account required page.  When I login to the Netgear page, I keep getting "something went wrong.  Try again" message.

[FURRYe38]

What FW version is loaded on the Router? 

Try reverting back to prior FW version after doing a factory reset and setup from scratch with the router not connected to the ISP modem/ONT.

[FURRYe38]

You might downgrade FW on your router if you have same model router:

https://community.netgear.com/t5/Nighthawk-with-WiFi-6-AX-and/Router-Nighthawk-RAX-50-v2-Access-Deni...