× NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
× Introducing the new Orbi 770 Series Mesh System. To learn more click here.
Orbi WiFi 7 RBE973
Reply

Re: RAX50 Cannot open port

RAX50 Cannot open port

I followed the procedure for opening ports but the port is still not open. The port is for an ip camera. Open ports tool shows the port is still closed. Why is the procedure for oening ports overly complicated? It says stays open 450 minutes  after last activity - what about the first activity?

Rudi

 

 

Message 1 of 5
FURRYe38
Guru

Re: RAX50 Cannot open port

Something to contact the camera Mfr about and see if they can help regarding there product. 

Be sure there isn't a router at the ISP modem/ONT or you'll be in a double NAT condition:

https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT

 

Good Luck

Message 2 of 5

Re: RAX50 Cannot open port


@rudifreysinger wrote:

The port is for an ip camera.

 


Which IP camera is that?

 

Yes, it helps to ask the makers about their product, but there may be previous messages here from people who have tried to set one up before. They may even have solved it.

 

Try a search of this place for their camera.

Message 3 of 5

Re: RAX50 Cannot open port

Why ask camera maker when the router cannot open the port?

Message 4 of 5
FURRYe38
Guru

Re: RAX50 Cannot open port

They can help make sure the port is configured properly for there camera. 

 

Message 5 of 5
Top Contributors
Discussion stats
  • 4 replies
  • 772 views
  • 0 kudos
  • 3 in conversation
Announcements

Orbi 770 Series