(RAX50) Very strange - Internet stops randomly on PC, but resumes if I re-connect the ethernet cable
Hi folks, I have a very strange issue for well over a year now with my PC (Win10) and RAX50 (Firmware Version V1.0.12.120_2.0.83). Often the PC will lose access to the internet, and can only regain it if I unplug and plug the ethernet cable (either on router or PC). Do you have any idea what is causing this? I have tried the below to no avail:
I have a very strange issue for well over a year now with my PC (Win10) and RAX50 (latest firmware). Often the PC will lose access to the internet, and can only regain it if I unplug and plug the ethernet cable (either on router or PC).
Anything that makes you think it is the router rather than the PC that causes this?
Windows enjoys making life difficult.
What firmware version do you have on the device?
A number is more useful than "the latest". There can be newer versions, or "hot fixes", that do not show up if you check for new firmware in the browser interface.
It might also help if you told people what the modem is in front of this router, if there is one. The make and model number could be useful. Is it, by any chance, also a router, with a set of LAN ports on the back?
The reason for asking is that a lot of people turn up here trying to put a router behind a modem that is also a router. That can complicate troubleshooting.
I updated the firmware version as well as added the modem/router in the original post.
@plemans has put the finger on the likely cause of your problem.
Two routers on your network can cause headaches. For example, you can end up with local address problems. Among other things, the other router can misdirect addresses that the Netgear router usually handles, such as routerlogin.net or the usual IP address for a router, 192.168.1.1.
