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Orbi WiFi 7 RBE973
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RAX50

Sgfrogger
Follower

RAX50

Why doesn't NetGear show up on my IPad and phone as being my WiFi? It was there at one time then disappeared 

Message 1 of 3
Christian_R
NETGEAR Employee Retired

Re: RAX50

Hello Sgfrogger,

 

If you recently purchased the device I would recommend contacting our support team as newly purchased devices are provided with 90 days of complimentary support. You may open a ticket by registering your device using the link below. 

 

https://www.netgear.com/support/contact.aspx

 

Christian

Message 2 of 3
antinode
Guru

Re: RAX50

> Why doesn't NetGear show up on my IPad and phone as being my WiFi?
> [...]

 

   Visit http://netgear.com/support , put in your model number, and look
for Documentation.  Get the User Manual (at least).  Read.  Look for the
LED descriptions and "Troubleshoot".  Pay particular attention to the
"WiFi LED" (formerly known as the "WiFi On/Off button with LED", until
some sub-genius "improved" the manuals).  Did you press it?  Further
reading might not hurt, either.

Message 3 of 3
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