RAX70-100NAS

[Dustic]

When I try to register my brand new unit that I purchased last night I get the message that it is registered to someone else how doe this happen and  how do I fix it? Also it does not show up when I search for the wifi router. We have spectrum. 

[FURRYe38]

https://community.netgear.com/t5/Nighthawk-Routers-with-WiFi-6-AX/Registration-and-Un-Registering-pr...

[plemans]

it might have been a returned devices. We see that a lot. you can follow the registration advice from the link @FURRYe38 posted. 

Sometimes (if you bought it locally) its faster to just exchange it though.