NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
RAX70 Blocking Roku Channel
Nighthawk Tri-Band AX8 RAX70 Firmware V1.0.12.114 After a lot of troubleshooting with Roku community, and our ISP Spectrum Internet stating they don't block apps or websites, it seems our RAX70 i...
Firmware V1.0.12.114
Spectrum E31U2V1 DocSIS 3.1 eMTA cable modem
We applied all new previous firmware versions available for RAX70 but we're still getting Error 451.
For every previous firmware version, we rebooted everything before trying to play video from the Roku Channel in a browser on Windows 10 laptop. We tried Factory Reset of the RAX70 again as well but it won't let us bypass updating the firmware.
We're not sure why rolling back the firmware didn't work, but there must be some setting on the RAX70 causing the block that we can't figure out. Especially since there was no issue a month ago and we can play video on the Roku Channel just fine with either VPN or plugging into modem directly.
Did you factory reset the router and setup from scratch after loading a prior version of FW?
Possible the DMZ on the router may help test for this with the Roku in the DMZ...
You don't have any Armor or Smart Parental controls enabled or had been enabled?
I see you posted here too:
Also others seeing similar issues with Roku:
RAX70 has been factory reset and re-setup several times before and after loading FW versions. Netgear forces updating to the newest FW version upon setup, though. We rolled back to the most previous FW version to check that there was still an issue.
Armor and Smart Parental controls are not and have never been enabled.
Netgear shows location as North America. We're not sure how to access or change settings for DMZ. We've tried changing DNS to 8.8.8.8, 1.1.1.1., and 8.8.4.4. to no avail.