Just bought a new RAX70 8 stream tri-band router and the speed is really slow on and the router is only 10' away so it's not a distance issue.
Here is what I have tested:
When I'm wired to the ISP's modem, I get 230mbps When I'm wired to the RAX70 router, I get 60mbps When I connect wirelessly on either 2.4ghz or 5ghz, I get 60mbps
Connected on 3 different Windows pc's and got the same 60mbps
Connected on my iPhone 11 and the Nighthawk app showed the same 60mbps
Here is what I have already tried adjusting:
- Support chat had me change to the highest channels for 2.4ghz and 5ghz and told me to wait a few hours, no change
- In Advanced Settings, set IPv6 to Auto-Detect, no change
- In Advanced Settings, checked Enable OFDMA for 2.4ghz and 5ghz, no change
Anyone know what setting might be causing this router to slow the speed down?
If you recently purchased the device I would recommend contacting our support team as newly purchased devices are provided with 90 days of complimentary support. You may open a ticket by registering your device using the link below.
