Re: RAX78/70 Firmware 1.0.14.134: Not on Netgear download site?

sgmidf · ‎2023-02-25

Hello,

I recently accessed my RAX78 and it asked to update the firmware. I did so and it installed firmware 1.0.14.134. My router had to be rebooted this morning which is unusual behavior and I went to see if there were any comments on this firmware. It's not listed on the Netgear download site! The latest listed firmware is 1.0.13.128. I don't understand how I could have a newer firmware than is listed. Can anyone help me understand this? Should I "downgrade" to the version on the website?

This just happened on my RAX70, but I haven't upgraded yet.

Thanks

FURRYe38 · ‎2023-02-25

Sometimes NG auto updates users units before posting FW files to the download site. NG takes a few days sometimes. If nothing major happens, I presume this next week it will get posted. Nothing to be worried about.

My Setup | ISP SparkLight | Internet Cable 1000↓/50↑ CAX30 Mode Mode | Wifi Router RBK963 and RBK853 Router mode | Switches NG GS105/8, GS308v3, GS110MX and XS505M | Additional NG HW: C7800/CAX3/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, R7000, R7800, R7960P, R8000, RAXE500, RAX120v2, RAX50v2, XR450/500/700/1000, EX7500/EX7700

sgmidf · ‎2023-02-25

Thanks. I expected it to be the other way around. Website first.
I’ll see if I have any other issues.

FURRYe38 · ‎2023-02-25

👍

My Setup | ISP SparkLight | Internet Cable 1000↓/50↑ CAX30 Mode Mode | Wifi Router RBK963 and RBK853 Router mode | Switches NG GS105/8, GS308v3, GS110MX and XS505M | Additional NG HW: C7800/CAX3/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, R7000, R7800, R7960P, R8000, RAXE500, RAX120v2, RAX50v2, XR450/500/700/1000, EX7500/EX7700

TomJB · ‎2023-02-27

Looks like the support site is updated with a link to 1.0.14.134 -

https://www.netgear.com/support/download/?model=RAX78

https://kb.netgear.com/000065550/RAX78-Firmware-Version-1-0-14-134

It is disappointing to not have this available at least at the time or before the release. These updates normally take months & Netgear was obviously aware of the planned release far in advance.

To not have the support site updated is at best poor management.

sgmidf · ‎2023-02-27

That’s interesting. I spoke with Netgear customer support yesterday morning and let them know, but I suspect I didn’t really affect that.Goid to see it’s now current.