× Introducing the Orbi 970 Series Mesh System with WiFi 7 technology. For more information visit the NETGEAR Press Room.
Orbi WiFi 7 RBE973
Reply

Re: RAX78/70 Firmware 1.0.14.134: Not on Netgear download site?

sgmidf
Guide

RAX78/70 Firmware 1.0.14.134: Not on Netgear download site?

Hello,

I recently accessed my RAX78 and it asked to update the firmware.  I did so and it installed firmware 1.0.14.134.  My router had to be rebooted this morning which is unusual behavior and I went to see if there were any comments on this firmware. It's not listed on the Netgear download site!  The latest listed firmware is 1.0.13.128.  I don't understand how I could have a newer firmware than is listed.  Can anyone help me understand this?  Should I "downgrade" to the version on the website?

This just happened on my RAX70, but I haven't upgraded yet.

Thanks

Message 1 of 6
FURRYe38
Guru

Re: RAX78/70 Firmware 1.0.14.134: Not on Netgear download site?

Sometimes NG auto updates users units before posting FW files to the download site. NG takes a few days sometimes. If nothing major happens, I presume this next week it will get posted. Nothing to be worried about. 

 

 

Message 2 of 6
sgmidf
Guide

Re: RAX78/70 Firmware 1.0.14.134: Not on Netgear download site?

Thanks. I expected it to be the other way around. Website first.
I’ll see if I have any other issues.
Message 3 of 6
FURRYe38
Guru

Re: RAX78/70 Firmware 1.0.14.134: Not on Netgear download site?

👍

Message 4 of 6
TomJB
Aspirant

Re: RAX78/70 Firmware 1.0.14.134: Not on Netgear download site?

Looks like the support site is updated with a link to 1.0.14.134 - 

https://www.netgear.com/support/download/?model=RAX78

https://kb.netgear.com/000065550/RAX78-Firmware-Version-1-0-14-134

 

It is disappointing to not have this available at least at the time or before the release. These updates normally take months & Netgear was obviously aware of the planned release far in advance.

 

To not have the support site updated is at best poor management.

 

Message 5 of 6
sgmidf
Guide

Re: RAX78/70 Firmware 1.0.14.134: Not on Netgear download site?

That’s interesting. I spoke with Netgear customer support yesterday morning and let them know, but I suspect I didn’t really affect that.Goid to see it’s now current.
Message 6 of 6
Top Contributors
Discussion stats
  • 5 replies
  • 774 views
  • 3 kudos
  • 3 in conversation
Announcements

Orbi WiFi 7