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Re: RAX80 1.0.3.98_1.0.46 firmware reseting after restart / loss of power.

SweetDrinker
Tutor

RAX80 1.0.3.98_1.0.46 firmware reseting after restart / loss of power.

I have been wanting to use my RAX80 in wirless AP mode and in doing so it needs to reboot to change. When it reboots it factory resets itself. No matter what i try if the RAX80 losses power it factory resests itself. I do not know if its a firmware problem or a device problem.

Model: RAX80|Nighthawk AX8 8-Stream WiFi Router
Message 1 of 7
Thalus
Initiate

Re: RAX80 1.0.3.98_1.0.46 firmware reseting after restart / loss of power.

hello,

 

i have the same issue. It's very ennoying that  as soon as I want to activate the AP mode, my rax80 does a factory reset ... this appeared with the latest firmware update (1.0.3.98).
moreover, I cannot update the language of the interface (stay in 1.0.2.76_2.1.46.1).

 

any help will be appreciated.

Message 2 of 7
Christian_R
NETGEAR Employee Retired

Re: RAX80 1.0.3.98_1.0.46 firmware reseting after restart / loss of power.

Hello, 

 

May you revert to the previous firmware version and let me know if your issue persists. 

 

https://kb.netgear.com/000061902/RAX80-Firmware-Version-1-0-3-88

 

Christian 

Message 3 of 7
Thalus
Initiate

Re: RAX80 1.0.3.98_1.0.46 firmware reseting after restart / loss of power.

Hello,


I downgraded the firmware but the issue persists.


thanks for the idea

Message 4 of 7
Christian_R
NETGEAR Employee Retired

Re: RAX80 1.0.3.98_1.0.46 firmware reseting after restart / loss of power.

Hi Thalus, 

 

May you send me a private message with your email, phone, and serial number. I'd like for our support team to reach out for further investigation.

 

Regards,

Christian 

Message 5 of 7
QKing
Aspirant

Re: RAX80 1.0.3.98_1.0.46 firmware reseting after restart / loss of power.


@Christian_R wrote:

Hello, 

 

May you revert to the previous firmware version and let me know if your issue persists. 

 

https://kb.netgear.com/000061902/RAX80-Firmware-Version-1-0-3-88

 

Christian 


I have similar issue, but on V1.0.3.92_1.0.43

 

Whenever you lose power, the only way to get the router to boot is to press and hold the reset button while booting. Otherwise it will just sit there and not boot, with fans spinning fast. I am scared of losing power, because every single time I have to manually apply settings.

 

Reaaaaaaallly want a firmware that can 1) boot reliably 2) can save settings

Model: RAX80|Nighthawk AX8 8-Stream WiFi Router
Message 6 of 7
Christian_R
NETGEAR Employee Retired

Re: RAX80 1.0.3.98_1.0.46 firmware reseting after restart / loss of power.

Hi QKing - We recently released a new firmware version for the RAX80. Please update to the latest version.

 

https://kb.netgear.com/000062282/RAX80-Firmware-Version-1-0-3-102

 

Christian 

Message 7 of 7
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