RAX80 latest firmware V1.0.3.98_1.0.46 breaks router TIME

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branchbiker wrote:

yeah, I did.  Case # 43159508

You can call them an reference that number so they can start on an emergancy patch. 

 

I suspect people will start calling on the issue on Monday when they realize things are not going well.  Since this affects services that will degrade performance (not completely make it unusable) it will take some time for them to get the hint.  I also copied Christian_R who has helped in the past.

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Yes I am also experiencing the router time issue. I am also experiencing an issue with IPV6 where the connection times out and won't give IPV6 ip address to devices.

I have downgrade my firmware to 1.0.3.92 and all is well again!

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branchbiker wrote:
If anyone has 98 firmware go to nto settings under administration and tell me if your time is chugging away correctly. Keep pressing the ntp settings button in the menu to refresh the time. Try a for a couple minutes.

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When I had the 1.0.3.98 firmware loaded the time under NTP settings displayed the time the router was turned on and never advanced. In my router logs it also kept on repeating the same time and was never the current time. The time was stuck within a minute of when the router was booted up. 

I have since downgrade the firmware to 1.0.3.92 and all is well again with router time and maintaining IPV6 connection.

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branchbiker wrote:
I went down to .88. I couldn't find .92 on the website. Anyways, if you had the same NTP issue then everyone probably has it. I've disabled auto firmware updates now.

What are you using ipv6 for? I have it disabled as do many so yet another bug.

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I use ipv6 mainly for my XBOX. I have also disabled auto firmware update. 

Sent an eamil to Tech support requesting for update and potentila fix timeline..

Cheers,

SK

Updated to the new firmware (1.0.3.98) throught the nighthawk app, and it seemed to have frozen at some point so I went to the router login page on a computer and all seemed to have updated correctly. First thing that struck me as strange was that i needed to log in twice.

Noticed that all my smart lightbulbs from Lifx were no longer responding or displaying on Apple's Home app.

Opened NIGHTHAWK app and it couldnt connect to router.

Rebooted modem. No change

Rebooted router. No change

Reset router. No change.

After doing all these things, the NIGHTHAWK app couldnt connect, and all the smart devices in my home were turned dumb.

Downloaded the previous firmware (1.0.3.88), installed that, and everything came back to how it was.

It seems like the newest firmware is highly problematic. I think I will wait for a new firmware to come out, and let some actual QA happen.

Quite dissapointed with NETGEAR on this one. I'm not the most tech savy person, but thankfully I managed to fix my issue quickly enough, but I'd say the majority of people out there would have no idea how to fix this, and it is more than likley going to cause some grief for people. Especially if they're working from home due to the pandemic and they are no longer able to connect to the internet.

branchbiker - Hope all is well...any update on the Ticket yet? nothing from my end.

Cheers,

SK