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Forum Discussion
Clovers
Jul 08, 2019Tutor
RAX80 randomly disconnects LAN cable
During random times on my router drops connection to LAN cables. My PS4 says LAN cable disconnected and sometimes the same to my pc. It only happens for a few seconds. I tried different cables and al...
JamesJa
Nov 17, 2019Guide
Sounds like a common problem. Following the community's suggestions, I reverted to an older firmware and my Internet would only disconnect about once a week rather than every day. Then support recommended I reinstall the most recent firmware which I did about three days ago and since then I've had no disconnects. Possibly downgrading and reinstalling the most recent firmware will help for you as well.
Jim
Panda9
Nov 19, 2019Guide
Its been an ongoing issue for months but im not able to purchase another Router after spending soo much on this one. I was recommended to revert back an update but reset didn't do anything. How exactly did you guys re-install the recent update? Because when I check im fully up to date.
- Christian_RNov 20, 2019NETGEAR Employee Retired
Hi Panda9,
Please refer to KB article below on how to upload a firmware manually. When you get to step 1, you may choose which firmware you'd like to upload to your router.
https://kb.netgear.com/23960/How-do-I-manually-upgrade-firmware-to-my-NETGEAR-router
Christian