RAX80 slow ping, dropping packets, poor performance...

[perlguy99]

I've been having a lot of issues streaming lately and finally got around to looking at my router...

Firmware: V1.0.10.140_1.0.79

Why would my ping times be so radically different like this?  I often get a lot of timeouts and dropped packets, though not showing here.

64 bytes from 192.168.1.1: icmp_seq=83 ttl=64 time=14.146 ms

64 bytes from 192.168.1.1: icmp_seq=84 ttl=64 time=1.571 ms

64 bytes from 192.168.1.1: icmp_seq=85 ttl=64 time=5.235 ms

64 bytes from 192.168.1.1: icmp_seq=86 ttl=64 time=1.256 ms

64 bytes from 192.168.1.1: icmp_seq=87 ttl=64 time=10.953 ms

64 bytes from 192.168.1.1: icmp_seq=88 ttl=64 time=454.766 ms

64 bytes from 192.168.1.1: icmp_seq=89 ttl=64 time=472.507 ms

64 bytes from 192.168.1.1: icmp_seq=90 ttl=64 time=1005.729 ms

64 bytes from 192.168.1.1: icmp_seq=91 ttl=64 time=6.102 ms

64 bytes from 192.168.1.1: icmp_seq=92 ttl=64 time=46.681 ms

64 bytes from 192.168.1.1: icmp_seq=93 ttl=64 time=91.733 ms

64 bytes from 192.168.1.1: icmp_seq=94 ttl=64 time=138.265 ms

64 bytes from 192.168.1.1: icmp_seq=95 ttl=64 time=183.793 ms

64 bytes from 192.168.1.1: icmp_seq=96 ttl=64 time=227.463 ms

64 bytes from 192.168.1.1: icmp_seq=97 ttl=64 time=271.450 ms

64 bytes from 192.168.1.1: icmp_seq=98 ttl=64 time=320.255 ms

64 bytes from 192.168.1.1: icmp_seq=99 ttl=64 time=366.722 ms

64 bytes from 192.168.1.1: icmp_seq=100 ttl=64 time=402.381 ms

64 bytes from 192.168.1.1: icmp_seq=101 ttl=64 time=402.463 ms

64 bytes from 192.168.1.1: icmp_seq=102 ttl=64 time=440.960 ms

64 bytes from 192.168.1.1: icmp_seq=103 ttl=64 time=16.060 ms

64 bytes from 192.168.1.1: icmp_seq=104 ttl=64 time=5.991 ms

64 bytes from 192.168.1.1: icmp_seq=105 ttl=64 time=62.652 ms

64 bytes from 192.168.1.1: icmp_seq=106 ttl=64 time=91.583 ms

64 bytes from 192.168.1.1: icmp_seq=107 ttl=64 time=529.061 ms

64 bytes from 192.168.1.1: icmp_seq=108 ttl=64 time=238.304 ms

64 bytes from 192.168.1.1: icmp_seq=109 ttl=64 time=177.197 ms

64 bytes from 192.168.1.1: icmp_seq=110 ttl=64 time=201.087 ms

64 bytes from 192.168.1.1: icmp_seq=111 ttl=64 time=183.086 ms

64 bytes from 192.168.1.1: icmp_seq=112 ttl=64 time=1.874 ms

64 bytes from 192.168.1.1: icmp_seq=113 ttl=64 time=4.664 ms

64 bytes from 192.168.1.1: icmp_seq=114 ttl=64 time=24.341 ms

64 bytes from 192.168.1.1: icmp_seq=115 ttl=64 time=1.476 ms

64 bytes from 192.168.1.1: icmp_seq=116 ttl=64 time=2.291 ms

64 bytes from 192.168.1.1: icmp_seq=117 ttl=64 time=2.802 ms

64 bytes from 192.168.1.1: icmp_seq=118 ttl=64 time=5.589 ms

64 bytes from 192.168.1.1: icmp_seq=119 ttl=64 time=45.539 ms

64 bytes from 192.168.1.1: icmp_seq=120 ttl=64 time=70.082 ms

64 bytes from 192.168.1.1: icmp_seq=121 ttl=64 time=156.176 ms

64 bytes from 192.168.1.1: icmp_seq=122 ttl=64 time=295.702 ms

^C

--- 192.168.1.1 ping statistics ---

123 packets transmitted, 123 packets received, 0.0% packet loss

round-trip min/avg/max/stddev = 1.256/82.937/1005.729/157.151 ms

[plemans]

1. what firmware is on the router? 

2. what modem/gateway is it connected to? 

3. What are you streaming on? 

4. is it just one streaming device with the issue? 

5. are you streaming over 2.4ghz? 5ghz? wired? Details are key

6. do you notice it with live streaming? Movie streaming? 

7. is it just one app? or all of them? 

8. how big is your home? And what materials is it made of. 

Details are key. the more you tell us, the better we can help. To say you have low streaming and high ping, doesn't tell us much. 

[perlguy99]

1. V1.0.10.140_1.0.79

2. It is connected to a Spectrum Internet Cable Modem

3. Streaming on anything,

4. all devices on the network seem to have issues.

5. I have both 2.4 and 5GHz enabled and on "automatic"

6. Live, movie, browsing the web, etc...

7. All of them

8. 2200 Square Feet, brick and wood...  I am about 40ft from the router and have 2 wood/sheetrock walls between me & router.

Anything else you can think of that may help?

[plemans]

What actual spectrum modem is it? 

What speeds (upload and download) do you pay for? 
What speeds do you get hardwired into the modem? 

Try direct connecting a pc/laptop to the modem and use it. See if you run into the same issue. 

If all the devices on the network are having the same issue, its good to start at the basics and rule out the modem/conneciton

[perlguy99]

I've done that much. Even when my speeds are slow via wifi, if I run Speedtest directly from the router, they are consistently around 300MBps. 

[plemans]

Again, if its happening to wired AND wireless devices, it makes me suspicious. Reason why is you can run into issues with wifi interference but if you're getting it on hardwired devices as well, it tends to be a broader issue. It could still be the router. so try a factory reset and see if it helps.