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Orbi WiFi 7 RBE973
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RAXE500 6G no internet

pertonn
Follower

RAXE500 6G no internet

I have the 6G wifi enabled and configured on my RAXE500 router. Unfortunately, at least half of the time, when I connect to it with my phone or laptop, I get a message saying the connected internet is unavailable. The 2.4ghz and 5ghz wifi never give me this message. Any ideas about what causes this to happen

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plemans
Guru

Re: RAXE500 6G no internet

What modem/gateway is the router connected to? 

What firmware is on the router?

Message 2 of 3
rsun0525
Guide

Re: RAXE500 6G no internet

I had this issue and the only way I could solve it, was to manually upgrade to 

1.0.12.96,automatic detection didn't work and kept saying I had the latest even thought it was less than what you could manually download, then reset it to factory defaults, and after setting it up again the "-6G" SSID is a lot more stable.

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