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Forum Discussion
RAXE500 Dropping LAN Connections
I've had an RAXE500 router with a CM1200 modem for a few months and find various LAN devices (both wired and wireless) dropping connections randomly several times a day. You can see evidence of this...
What Firmware version is currently loaded?
V1.0.11.94_2.0.44
What kind of CAT# LAN cable is used between the router and devcies? CAT6 UTP is recommended.
CAT5e for wired devices.
What kind of LAN devices do you have connected? Brand and model?
Tivo Roamio DVR (wired)
Tivo Premiere DVR (wired)
Tivo Bolt+ DVR (wired)
YiEye wireless camera (3)
DLink DCH-S162 water sensor (wireless)
MyQ-9A3 Door Opener (2) (wireless)
Galaxy S9 phone (wireless)
HP Z200 Desktop computer (4) (wired)
HP Zbook17 laptop (wired)
eGauge Energy monitor (wired)
Resol Solar controller (wired)
Has a factory reset and setup from scratch been performed since last FW update?
No firmware updates have been available when checked.
Also - the wiring and devices are unchanged from previous RAX120 router which didn't display this issue.
Your router is two firmwares behind the curent, go the the netgear website and look up the RAXE500 and click support, it will show you the latest firmware and you just download it unzip it and then point your router to it and update. Updating via auto update has its issues so I have that turned off, your mileage may vary.