So, last thursday our RAXE500 ground to a halt. Some stuff worked. my email server still worked, some of my instant messengers worked, but the web would simply time out. then, the web came back a bit. I could browse to speedtest.net, but clicking on test would take a full 2 minutes to even load the dial. Once the dial loaded we were getting 50mb/s.
I ran a ping test from the command line..
PING 8.8.8.8 (8.8.8.8): 56 data bytes Request timeout for icmp_seq 0 Request timeout for icmp_seq 1 Request timeout for icmp_seq 2 Request timeout for icmp_seq 3 Request timeout for icmp_seq 4 Request timeout for icmp_seq 5 64 bytes from 8.8.8.8: icmp_seq=2 ttl=116 time=4805.434 ms 64 bytes from 8.8.8.8: icmp_seq=3 ttl=116 time=4867.189 ms 64 bytes from 8.8.8.8: icmp_seq=4 ttl=116 time=4750.193 ms Request timeout for icmp_seq 9 Request timeout for icmp_seq 10 Request timeout for icmp_seq 11 64 bytes from 8.8.8.8: icmp_seq=8 ttl=116 time=4774.837 ms 64 bytes from 8.8.8.8: icmp_seq=9 ttl=116 time=4896.792 ms Request timeout for icmp_seq 14 64 bytes from 8.8.8.8: icmp_seq=10 ttl=116 time=5058.307 ms 64 bytes from 8.8.8.8: icmp_seq=11 ttl=116 time=4804.332 ms 64 bytes from 8.8.8.8: icmp_seq=13 ttl=116 time=4802.473 ms 64 bytes from 8.8.8.8: icmp_seq=14 ttl=116 time=4697.538 ms 64 bytes from 8.8.8.8: icmp_seq=15 ttl=116 time=4542.406 ms 64 bytes from 8.8.8.8: icmp_seq=16 ttl=116 time=4788.158 ms 64 bytes from 8.8.8.8: icmp_seq=17 ttl=116 time=4801.874 ms 64 bytes from 8.8.8.8: icmp_seq=18 ttl=116 time=4688.956 ms
Steps I tried:
• factory reset the router (1.0.7.68), rebuilt settings from scratch
• Regress to 1.0.6.64 - same sluggishness
• Regress to 1.0.5.62, same sluggishness, not as bad
• regress to 1.0.1.52, Better, but still sluggish
• regress to 1.0.0.48 (origional firmware) problem gone.
64 bytes from 8.8.8.8: icmp_seq=2 ttl=116 time=21.307 ms
• after verifying everything was working as expected, updated to 1 version prior to current. Problem came back. Problem was solved by regressing again to origional firmware.
I know that our ISP is upgrading their equipment (fixed wireless) and changed us over to a newer accesspoint on the tower and unlocked the speed on our account. For about a week we were getting upward of 80mb/s then it go to where we were getting socket errors for downloads on speedtest, latency errors and 60%+ packet loss. I would open a web page and would have to wait almost 2 minutes before it would even start to load.
