× Attn: Nighthawk Pro Gaming members, we have recently released firmware to address a critical security vulnerability. For more information click here. .
× NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Orbi WiFi 7 RBE973
Reply

Rax50 Loosing internet connection and cant authenticate wifi connection until reset

Wease
Aspirant

Rax50 Loosing internet connection and cant authenticate wifi connection until reset

Every night around the same time my internet drops out, all my smart home stuff stops responding and the wifi access points won't authenticate. The only way I've been able to fix it is by resetting the router, QoS has been disabled but hasn't fixed anything. Anyone got a solution?
Message 1 of 5
plemans
Guru

Re: Rax50 Loosing internet connection and cant authenticate wifi connection until reset

What modem/gateway is the RAX connected to? 

Firmware on the RAX?

Message 2 of 5
Wease
Aspirant

Re: Rax50 Loosing internet connection and cant authenticate wifi connection until reset

It's connected directly to the nbn modem and firmware is v1.0.2.82
Message 3 of 5
plemans
Guru

Re: Rax50 Loosing internet connection and cant authenticate wifi connection until reset

What nbn modem?

NBN  is australia's national broadband network. 

Its like a mechanic asking what car/motor you have and saying its an automobile. 

Sweet. but not helpful. 

 

Message 4 of 5
Wease
Aspirant

Re: Rax50 Loosing internet connection and cant authenticate wifi connection until reset

I understand this but my nighthawk is connected directly to The nbn modem (white box on the wall) which does not specify a brand just nbnco so what ever brand modem is supplied by nbn (I'm not sure if you understand the white box on the wall is a modem and all moden/routers supplied by ISP or purchased by the consumer for nbn are setup as a router and not an actual modem as it would be for adsl)
Message 5 of 5
Top Contributors
Discussion stats
  • 4 replies
  • 1470 views
  • 0 kudos
  • 2 in conversation
Announcements

Orbi 770 Series