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Forum Discussion
EcoDieselDave
Sep 15, 2019Guide
Rax80 nighthawk can not connect to Carrier Infinity Thermostate
I switch to a Rax40 then to a rax80 a few days later. Ever since cannot connect to my Carrier Infinity Thermostat. I see another post with the same issue using or but No solutions The attached photo...
Christian_R
Sep 18, 2019NETGEAR Employee Retired
Hi EcoDieselDave - I have sent you a message. Please check your inbox.
Christian
EcoDieselDave
Sep 18, 2019Guide
Christian
I didn't get a reply & waited over a day it's 2019, & emails get replied to usually promptly especially from good tech companies.
I even wasted time trying to call in with NO help as No one could help, just transfer & transfer & hold.
So I plugged my old AC1900 TP-link back in which has Zero issues. Immediate connection to the tether app & Zero Smart Home issues both WiFI & Zwave. It's just so old it was time for an update to handle my gb internet Service
I didn't get a reply & waited over a day it's 2019, & emails get replied to usually promptly especially from good tech companies.
I even wasted time trying to call in with NO help as No one could help, just transfer & transfer & hold.
So I plugged my old AC1900 TP-link back in which has Zero issues. Immediate connection to the tether app & Zero Smart Home issues both WiFI & Zwave. It's just so old it was time for an update to handle my gb internet Service
- Christian_RSep 19, 2019NETGEAR Employee Retired
EcoDieselDave,
I have sent you a message yesterday requesting for more information to get your issue escalated.
Christian
- EcoDieselDaveSep 19, 2019GuideI replied