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Forum Discussion
Rax80 smart connect issue wifi dropping
Ive been having issues with my RAX80 since purchasing it , if i leave the router with the seperate bands (2.4ghz &5ghz) it runs fine but once i activate smartconnect all i get is intermittent connecti...
I managed to find some time quickly last night to investigate.
I found that 2.4G network would not stay connected to anything. (Phone, tv, camera, laptop).
It would connect, disconnect, connect, disconnect every 5s.
5G would hold a connection but with really really slow throughput.
So I tried a factory reset.
I connected with the Nightgear app & enabled SmartConnect (one ssid is my preferred solution).
I then logged into the web interface to configure as an access point.
Afterwards it was not possible at all to connect any device to the Wi-Fi connection.
Same behaviour as previously with 2.4G (5s connect, disconnect).
I logged in again via a Ethernet connection to the web interface & disabled Smart Connect & AX (router restarted).
Now I seem to have a stable 2.4G & 5G connection (youtube streaming at 1080p for >2 hours) so I will leave it a few days to test.
A big improvement over the previous state.
I was in a rush & afterwards realised my mistake, I should have disabled AX & SmartConnect individually to try to identify the main cause.
I will try this in a week when I have some time off & post back.
I would really like one Ssid & can live without AX for now....
Gabbo
I found that 2.4G network would not stay connected to anything. (Phone, tv, camera, laptop).
It would connect, disconnect, connect, disconnect every 5s.
5G would hold a connection but with really really slow throughput.
So I tried a factory reset.
I connected with the Nightgear app & enabled SmartConnect (one ssid is my preferred solution).
I then logged into the web interface to configure as an access point.
Afterwards it was not possible at all to connect any device to the Wi-Fi connection.
Same behaviour as previously with 2.4G (5s connect, disconnect).
I logged in again via a Ethernet connection to the web interface & disabled Smart Connect & AX (router restarted).
Now I seem to have a stable 2.4G & 5G connection (youtube streaming at 1080p for >2 hours) so I will leave it a few days to test.
A big improvement over the previous state.
I was in a rush & afterwards realised my mistake, I should have disabled AX & SmartConnect individually to try to identify the main cause.
I will try this in a week when I have some time off & post back.
I would really like one Ssid & can live without AX for now....
Gabbo
After a few months of these problems, I finally realized my tvs had good wifi speed, but not my computers. Today, I went to the computer manufacturer, and found out many people have solved this problem not with reboots or anything, but by,
Deleting an application on my computer called smartbyte and the drivers associated with it, in which I didn't even know this program was installed on my computer. After doing this, on both my computer and laptop, problem fixed 100%.
I recommend trying this. Hopefully this is the problem with most.