Rax80 smart connect issue wifi dropping

Well this is not what I was hoping for. Thought maybe there would be a simple solution, or at least some type of resolution to this issue. I just purchased a RAX80 and an EX8000 extender to replace an older nighthawk router. I thought the older router was going out because I was having the same issues discussed here, but I am still having the same issues with the new router and/or extender. Everything will work for a period of time and then all of the sudden I have no wireless signal, hardwire is fine. Am running version  V1.0.3.106, which is current, and have reset the router and the extender without success. A lot of times I will see, on the app, "no internet connection" on the ipad but when I check the computer, which is hardwired, there is access to the internet so it has to be the router. If I have the ipad close, within a few feet, it will reconnect and work even when away from the router but then will, at some point, quit working. 

The other thing I've noticed is the extend will show its is offline, again through the app, and when I switch to the extender it will come back online, but continually disconnects so my assumption is it is loosing signal from the router. I hope someone can solve the issue soon but then this issue seems to be ongoing so maybe as others have said, send it back, get a refund and find a product that works or at least is supported.