I am logged into my router and am at the location to register my router and USB device with Ready Cloud. I have a current netgear/readycloud account and password that works fine. I put my name and password into the requested locations and click register. It doesn't register and I get this message: "Registration failed. Please check your used name and password again." I have changed my password to a simple one with no icons. Doesn't work. Router is new. USB device accessed fine through network. Please assist.
