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Forum Discussion

LJCArchit's avatar
LJCArchit
Aspirant
Jun 03, 2021
Solved

Readyshare USB 3.0 storage device on a RAX50 router

Where can I get a list of compatible storage devices that work on the USB 3.0 slot for the RAX50 modem? I tried a Western Digital 4TB drive but it was not recognized by the modem?
  • antinode's avatar
    Jun 03, 2021

    > Where can I get a list of compatible storage devices [...]

     

       Web search?  Or see below.  There's a Netgear KB article, but it's
    not well maintained.

     

    > [...] RAX50 modem [...]

     

       It's a router, not a modem.  Firmware version?

     

    > [...] I tried a Western Digital 4TB drive but it was not recognized by
    > the modem?

     

       Not much meat on that bone.  Here's a radical concept which some
    people find informative:

     

          https://en.wikipedia.org/wiki/RTFM

     

       Visit http://netgear.com/support , put in your model number, and look
    for Documentation.  Get the User Manual (at least).  Read.  Look for
    "USB device requirements".


       I know approximately nothing about your (unspecified) "a Western
    Digital 4TB drive", but I would not be amazed if it arrived configured
    with an exFAT file system (which I don't see in the list in the manual).
    Even a "compatible" device can be configured with an incompatible file
    system.