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Forum Discussion
Router Keeps Going Offline Model - RAXE500 — Nighthawk AX12 12-Stream AXE11000 Tri-Band WiFi Router
In last day or two... my brand new Router RAXE500 — Nighthawk AX12 12-Stream AXE11000 Tri-Band WiFi Router keeps going offline ... It is not ISP ... with that I have intermitent issues ...
Well.... I am beginning to regret ever buying Netgear equipment this go ... it is going off line again for no reason.
Christian_R wrote:Hi Nitewatcher,
Thanks for getting back and providing an update! Please don't hesitate to reach out if I can be of any further assistance.
Regards,Christian
there use to be a day you could rely on Netgear Products... as far as I am concerned this product is a complete failure in technology.
ps... I also have Armor turned off... what is the point of paying for something that does not work properly. Netgear has failed on this product ... I would not recommend Netgear to anyone at the moment ... I have spent a load of mone y on this product and to have such a dismal operation record ... and obviously it is not just me ... and given I have literally upgraded every device that I am able to including cabling and PC's to ensure compatability ...
SAD GEAR ...
Hi NiteWatcher,
We recently released firmware v 1.0.4.60. May you update to the latest firmware version linked below.
https://kb.netgear.com/000063690/RAXE500-Firmware-Version-1-0-4-60-Hot-Fix
Regards,
Christian
Than k you for the update... I am up to date firmware wise... so the testing continues.
PS... your App was not able to do the update ... as mentioned previously there should be updates to the APP to be more robust .
thx again.
