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Orbi WiFi 7 RBE973
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SAM's rounter NightHawk X6 r7850 not working correctly.

jesusjmejia
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SAM's rounter NightHawk X6 r7850 not working correctly.

Nighthawk X6 R7850      

Firmware Version
V1.0.5.48_10.0.4

I bought a Nighthawk at SAM's in February due to fact that my other router died.
Here my Problems:
Range, it's terrible. My older dual-band router had a better reception.
Connectivity, the new router has a bad delay, and sometimes it just quits transmitting. On all browsers, the pages will take very long to load, or we will get a blank page. I will get connection errors on Fire Sticks or smart devices. We have to reconnect at least once a week. Delete old connection, and then reconnect.

 

I have reset the router to factory defaults and updated firmware. I still have issues.
My guess I purchase a lemon.

Model: R7800|Nighthawk X4S AC2600 Wifi Router
Message 1 of 2
Christian_R
NETGEAR Employee Retired

Re: SAM's rounter NightHawk X6 r7850 not working correctly.

Hello jesusjmejia, 

 

Please note if you recently purchased your device, your device is provided with 90 days of complimentary support from out support team. You may access your complimentary support by registering your device using the link below. 

 

https://www.netgear.com/support/default.aspx

 

Christian 

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