Set up new Nighthawk routner

[Jim1960]

Help please. Trying to set up my new Nighthawk router using the app on my phone. Apparently Admin and Password are not correct and I can't figure out what to do. Can someone help me with this? Jim

[michaelkenward]

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@Jim1960 wrote:
Trying to set up my new Nighthawk router using the app on my phone. Apparently Admin and Password are not correct and I can't figure out what to do.

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What Netgear device is this?

What are you doing and where does it go wrong?

If you visit the support pages:

Support | NETGEAR

you can feed in your model number and find the documentation for your hardware.

Look for the model number on the label on the device.

Go through the setup/quick start guide a step at a time and report back with details of where it fails.

If possible, set it up with a wired connection on a PC.

Is there a modem of some sort sitting in front of this device? Make? Model?