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Forum Discussion
shelmi
Jan 12, 2022Aspirant
Slow Wireless Connection XR1000
When I directly connect to my cable/router modem (Motorola MG7700 Modem WiFi Router) via ethernet, the speed goes 600+Mb. However, my 5-GHz Wifi never exeeded 200Mb (and the 2Ghz is around 85Mb). I s...
FURRYe38
Jan 12, 2022Guru - Experienced User
This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the NG router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the NG router gets from the modem. https://kb.netgear.com/25891/DMZ-on-NETGEAR-routers?_ga=2.190834155.1964120923.1641394007-133989108.1641394007
https://kb.netgear.com/24086/How-do-I-set-up-a-default-DMZ-server-on-my-Nighthawk-router?_ga=2.112582980.1964120923.1641394007-133989108.1641394007
3. Or disable all wifi radios on the modem and connect the NG router to the modem, LAN to LAN configure AP mode on the NG router.
Netgear has set up a community forum specifically for the NightHawk Gaming Router products. Most of the people who watch that forum are more likely to have experience with NH gaming router products:
https://community.netgear.com/t5/Nighthawk-Pro-Gaming-Routers/bd-p/en-home-nighthawk-pro-gaming-routers
Please use this link to the main forum product list to review and choose where to make your posts.
https://community.netgear.com/t5/NETGEAR-Forum/ct-p/en-netgear
Thank you.
shelmi
Jan 12, 2022Aspirant
Thank you so much for your detailed reply :).
Option 1 is not an option, because my ISP doesn't help if the modem is not their rental.
I tried option 3 (Enabled AP) but the speed is still around 200Mb (haven't rebooted the modem, just rebooted the router).
I also tried option 2 (please kindly see below images if I did it correctly), but in all cases the wireless speed never exceeded 200Mb:
Router IP from modem:
DMZ setting on the cable modem:
- FURRYe38Jan 21, 2022Guru - Experienced User
Is WMM, MIMO and Beamforming enabled on the router?
Check the connection rate of your wireless device with wifisweetspots with your device connected near the router.
Might try a factory reset and setup from scratch.
DMZ looks good.
shelmi wrote:
Thank you so much for your detailed reply :).
Option 1 is not an option, because my ISP doesn't help if the modem is not their rental.
I tried option 3 (Enabled AP) but the speed is still around 200Mb (haven't rebooted the modem, just rebooted the router).
I also tried option 2 (please kindly see below images if I did it correctly), but in all cases the wireless speed never exceeded 200Mb:Router IP from modem:
DMZ setting on the cable modem: