[Time synchronized with NTP server] RAX80 Router disconnects me from the internet from time to time

Wanted to provide an update for those who have been having momentary discoonnect issues corresponding to the "Time Synrocization".

I have had this issue for two years now and have made multiple calls to customer support.  The cases were closed with no resolution.

Well, I opened a case in October 2021 and have been following up with the online ticket this time along with phone calls and responses to NETGEAR customer support emails.

My case was escalated to Level 2 support and then engineering.

I was provided with a "Beta" firmware update.  I have not experienced any intermitent diisconnects on wired/wireless devices.  Unfortunately, my download speed has dropped from 900 Mbps to about 70 MBps after downloading the "Beta" firmware.  Once engineering is satisfied that the disconnect issue has been resolved, they will address the speed issue introduced by the Beta firmware.

I am hopeful that the disconnect/speed issue will be addressed and included in future firmware updates.  This has taken a lot of time and effort to resolve. (Phone calls, emails, debug log recording/forwading, resets, etc.) Probably should have purchased a different router, but it was the principle of the matter for me.