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CyberTri's avatar
CyberTri
Apprentice
Aug 20, 2019

Turning off UPnP causes authentication errors RAX80

If you don't know what UPnP (universal plug n' play) is look it up. It's a notoriously poorly rated, insecure, feature which was implemented to make lazy manufacturers not have to fight routers when a...
Christian_R's avatar
Christian_R
NETGEAR Employee Retired
Aug 27, 2019

Hi CyberTri - Thanks for posting an update on the thread. We look forward to further updates as you continue to work with our Support Team on debugging the issue. Feel free to reach out if I can be of any further assistance. 

 

~Christian 

CyberTri's avatar
CyberTri
Apprentice
Oct 26, 2019
Why is this still broken Netgear? My Alexas sometimes won't authenticate even with UPnP on (which I am forced to use due to this PROVEN bug)
  • CyberTri's avatar
    CyberTri
    Apprentice
    Jan 01, 2020
    Still not fixed as of Firmware Version 1.0.1.70. With UPnP off multiple devices have authentication errors. Alexa Show and Spot, Chromecast... especially seem affected.
  • svan71's avatar
    svan71
    Aspirant
    May 21, 2020

    Your concerned about privacy/security yet you use Alexa?

  • kennyjimno's avatar
    kennyjimno
    Aspirant
    May 22, 2020
    The same exact problem here
  • kennyjimno's avatar
    kennyjimno
    Aspirant
    May 22, 2020
    As a matter of fact .... i have it enabled right now and none all of the devices you have i have Samsung Note10 5g, multiple Alexa show devices Authentication Error.
  • kennyjimno's avatar
    kennyjimno
    Aspirant
    May 22, 2020
    So I restart the Router and then the Nighthawk app now says that my Router is not compatible with the Nighthawk app?
  • kennyjimno's avatar
    kennyjimno
    Aspirant
    May 22, 2020
    Correction the app says my Router is not supported