NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
UTP Connection Timeout
I have an end user who is using a RAX50v2. They are having calls with their SIP phone disconnect after 5 minutes or so. Spoke to our phone company and they first had us verify SIP/ALG was disabled,...
The modem is a Cyberlink, I do not have the model.
IPv6 is disabled on the router.
I'll talk to the phone company today about using the DMZ.
ascend1230 wrote:
The modem is a Cyberlink, I do not have the model.
That could be essential. Hard to diagnose without complete details.
There is usually a label on the modem with that information.