Unable to Access Advanced Tab in Routerlogin Portal After Firmware Update

[Rubikscube]

Hey Andrew, were you ever able to get the issue fixed?

[lpayne-elliott]

Model RAX 45

I would appreciate the trial firmware to fix the “advanced” tab issue.

[FURRYe38]

Please contact the forum moderator about this:

@DarrenM 

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@lpayne-elliott wrote:
Model RAX 45

I would appreciate the trial firmware to fix the “advanced” tab issue.

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[Foundtony]

What kind of device are you connecting through, a PC, tablet, laptop? I upgraded my AXE45 and had the same issue with the advanced tab. I discovered I couldn’t access advanced tab on my iPad Pro with any browser, but I could on my MacBook Pro using Google Chrome.

[syrock]

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@FURRYe38 wrote:

Please contact the forum moderator about this:

@DarrenM 

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@lpayne-elliott wrote:
Model RAX 45

I would appreciate the trial firmware to fix the “advanced” tab issue.

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I contacted Darren via private message and have yet to hear back.

[syrock]

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@Foundtony wrote:
What kind of device are you connecting through, a PC, tablet, laptop? I upgraded my AXE45 and had the same issue with the advanced tab. I discovered I couldn’t access advanced tab on my iPad Pro with any browser, but I could on my MacBook Pro using Google Chrome.

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I did find I can use chrome on my MacBook Pro to access the advanced tab. Still a larger issue with safari users. Hopefully Netgear is working on a permanent fix.

[Twitchrot]

Quick update the new firmware (V1.0.5.111_22.1.26) does fix the problem and you can access the Advanced TAB using Safari 15.3.  Hopefully this can be released for all soon.  Many thanks @DarrenM for letting us test in advance.

[Thawktogo]

Would like to test upgrade firmware

[micbt25]

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@DarrenM wrote:

We have trial firmware with a fix for this issue please send me a PM if you would like to try this firmware.

DarrenM

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When will it be rolled out, this has been going on entirely too long.

[FURRYe38]

NG doesn't post that information. You'll have to keep an eye on NG support download page or here in the forums. 

If you want to try the beta, send @DarrenM a PM

Thank you. 

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@micbt25 wrote:

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@DarrenM wrote:

We have trial firmware with a fix for this issue please send me a PM if you would like to try this firmware.

DarrenM

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When will it be rolled out, this has been going on entirely too long.

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[micbt25]

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@FURRYe38 wrote:

NG doesn't post that information. You'll have to keep an eye on NG support download page or here in the forums. 

If you want to try the beta, send @DarrenM a PM

Thank you. 

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@micbt25 wrote:

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@DarrenM wrote:

We have trial firmware with a fix for this issue please send me a PM if you would like to try this firmware.

DarrenM

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When will it be rolled out, this has been going on entirely too long.

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Nevermind, this thing is going back to Costco. In 2 decades I've never had issues with new routers as I do with this one. In addition to the administration issues with not being able to view the advanced tab, the connection to the Internet drops off and I isolated that issue to the router not the 5g access point.

[DarrenM]

Please send me a PM if you would like to try Beta firmware that has a fix for this issue.

DarrenM

[amonynuts]

This issue still occurs in the new RAX45 firmware release V1.0.10.110_2.0.75.  (Tested using Safari on iPhone8 with iOS 15.3.1)

[TeslaRMP]

Same here. Updated to V1.0.10.110_2.0.75 and I still cannot access the Advanced tab on ANY device over Wi-Fi. Only an Ethernet connection will allow the advanced tab to work. Very annoying.

[FURRYe38]

@amonynuts @TeslaRMP 

https://community.netgear.com/t5/Nighthawk-Routers-with-WiFi-6-AX/Unable-to-Access-Advanced-Tab-in-R...