NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
MightyMouse423
Aug 16, 2020Follower
Unable to change SSID and password
Hi, I am currently trying to change my SSID and password on my AX4 router but every time I try to apply the settings, it shows the loading bar as if it is going to chnage just to load and show the ol...
khlee
Aug 22, 2020Aspirant
what is the previous firmware, where to download
Christian_R
Aug 27, 2020NETGEAR Employee Retired
khlee,
Please refer to the article below and on step 5, you may select previous firmware versions to manually revert back to.
https://kb.netgear.com/23960/How-do-I-manually-update-the-firmware-on-my-NETGEAR-router
Christian
- SolopsistOct 18, 2020Aspirant
I just bought a refurbished RAX40, in anticipation of easy install and improved performance over my older NetGear router, which is now experiencing periodic drop-outs. At any rate, I too was afflicted with the dreaded inability to save configuration changes regardless of which browser I was using (Chrome, Firefox, Edge, Android browser). They all failed. I tried the android app first, and it got stuck in the saving configuration loop that was unending (assuming due to the Firmware). I was getting ready to have a lenghty conversation with Tech Support, when I ran across this article, and Rolled the Firmware back from RAX40-V1.0.3.80_1.0.1 (that it came with) to RAX40-V1.0.3.64_1.0.1 (the previous version). per the instructions in the previous post. This worked fine, and I can now save configuration changes.
Fix your buggy firmware, and for pitty's sake, test it before pushing it to the community. This is no way to retain loyal customers.