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VOIP no internet connection

racess53
Aspirant
Aspirant
‎2020-12-03 01:36 PM
‎2020-12-03 01:36 PM

VOIP no internet connection

When I connect the new AC1600 my voip phone indicates no internet connection. When rehookup my old netgear N300 all is good.
Model: R6260|AC1600 Smart WiFi Router Dual Band Gigabit
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plemans
Guru Guru
Guru
‎2020-12-03 02:10 PM
‎2020-12-03 02:10 PM

Re: VOIP no internet connection

Is it all devices with that issue or just the VOIP device? 

What modem/gateway is it connected to? 

firmware on the router? 

Current setup: CM2000-> RBKE963B-> Trendnet TEG-S380-> GS716T-> pi-hole
also in AP setup: RAXE500->EAX80
1.4gig download/50mbps upload from Xfinity
We’re members of the public helping out on our own time.
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racess53
Aspirant
Aspirant
‎2020-12-03 03:11 PM
‎2020-12-03 03:11 PM

Re: VOIP no internet connection

To both the voip phone and computer hooked into the Ethernet port. Modem provided. By internet provider WispWest which is connected to a dish on front of house. Router is brand new today so not sure about firmware.
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