Who do I contact. Customer support not helping

[Nick7744]

I need to contact someone higher up than customer service.  I have been trying for 3 months to get my returned product back.  They are giving me a MAJOR run around.  I need someone that can make a decision and not in the Phillipines.  Basically they took my satalites and will not ruturn them!!

Case numbers

44543250

44504439

42723926

42723513

42711216

[SteveBuckley]

Thanks for this thread. I'm a newbie here. I also need more details about this contact issue.

[schumaku]

@Christian_R please.

[Christian_R]

@Nick7744 - Can you send me a private message with your email, phone, and preferred contact time (including time zone).

@SteveBuckley - For NETGEAR store order inquiries, you may refer to the article below. 

https://kb.netgear.com/000061042/Who-can-I-contact-for-questions-about-my-NETGEAR-Store-order

Regards,

Christian 

[Nick7744]

I’m DONE!!!
NETGEAR can keep my satellites because of 4 months of frustration trying to get my items back I bought a “NON NETGEAR” set of router with satellites. I will NEVER buy a NETGEAR product again!!!!

Good riddance.