- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Re: Xbox Series X keeps dropping
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Xbox Series X keeps dropping
Just bought this router and once I set everything up, I fired up the Xbox Series X and it does this thing where it'll connect via Ethernet cable for a second and then it'll disconnect.
I've tried changing cat cables, given a static ip, doing a network reboot ...
wireless works but I want the system to be hard wired in for a reason.
can't find any FAQ on this issue but I did find a YouTube video with someone with the same exact issue. you can view it here:
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Xbox Series X keeps dropping
What modem/gateway is the RAX connected to?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Xbox Series X keeps dropping
It's going through a Motorola surfboard, SB6190
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Xbox Series X keeps dropping
Are you using any parent controls or access controls?
Is ipv6 enabled?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Xbox Series X keeps dropping
no parental or access controls. IPv6 is set to auto-config
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Xbox Series X keeps dropping
tried reinstalling the firmware on it and doing a factory reset and reinstall? (don't use a backup)
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Xbox Series X keeps dropping
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Xbox Series X keeps dropping
And sometimes where the firmware on it was several generations out of date and you go all the way to the latest, old (default) settings can cause issues. so its worth a shot.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Xbox Series X keeps dropping
I'm at the of my wits eith this thingvas it now doesn't see other computers hard wired in. The app completely SUCKS can't even do advanced troubleshooting through the app. .
NETGEAR fix your systems.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Xbox Series X keeps dropping
1. We're not netgear. We're the community support forum where members of the public help out.
2. you can contact support. Maybe you did get a bad device. It does happen.
To get a hold of support. Click on "MyNetgear" at the top.
Register an account (or login) and then the device.
From there you can start the support process. Keep in mind that its only free for the first 90 days.
• Introducing NETGEAR WiFi 7 Orbi 770 Series and Nighthawk RS300
• What is the difference between WiFi 6 and WiFi 7?
• Yes! WiFi 7 is backwards compatible with other Wifi devices? Learn more