orbilogin reset doesn't follow what user manual describes, can't reset

[bob70]

Hello, I have a RAX43.  Following the user manual, at orbilogin.net prompt, "cancel" and then the router's serial number should allow a new admin password, and not ask for the old security questions.  But, mine is still asking the questions.  Any way to force the router to actually reset?

[plemans]

by resetting the router? Push and hold reset for 7-15 seconds while powered on. 

If you didn't setup password recovery, it'll still ask the questions but there won't be a correct response. 

To recover it if you did set it up, you have to plug in the serial number and then answer the questions correctly

[FURRYe38]

The RAX series uses the routerlogin.net string.

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@bob70 wrote:

Hello, I have a RAX43.  Following the user manual, at orbilogin.net prompt, "cancel" and then the router's serial number should allow a new admin password, and not ask for the old security questions.  But, mine is still asking the questions.  Any way to force the router to actually reset?

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