I did the update the router called for and now I need to reset the router atleast 5 times a day to get it working again. B4 the update it was fine. I am working from home right now so its kind of a big deal for it to work right. Is there a way to downgrade the firmware? Thanks
Go to https://www.netgear.com/support/download/ and put your model in (RAX40). You'll see download options for all firmware version on the right side of the page. Pick the one that's working for you and flash it
Before downgrading, I'd actually factory reset the router and reinstall it. The RAX devices have gotten quite a few changes with the firmware updates and have responded well to a full factory reset and reinstall. That might help with your issue before trying the downgrade process.
I'm thinking you maybe meant that you were rebooting the router. Not resetting.
I have had disconnects and devices claiming 5ghzs has no internet on the prior firmware and this one. Did full factor reset before both. Guru, do you have any tips. I went through netgear support and nothing fixed this. I may bite the bullet and do a different brand. Never had a router so buggy in my life. Always used Netgear...
Yes. They contacted me and took me through steps even losing newest firmware with full resets. It didn’t fix the issue. I know the software teams are working hard, but given the amount of people with similar issues and threads, I wish a mod would give us an estimated time for a fix. I can’t keep having disconnects working at home and having to reboot the router.
I'd recommend posting on your original post. Your issue could be different than the OP's and confuse their issue. Plus you've already got the moderator that'll get notices about your post on there.
I'm having the same issues, after a day or so the router drops wifi connections, If I try hardwire I get no ip address, although I get link lights on Network adapter, Lights are on for power, internet and 2,4 and 5 ghz. I also found it boardcast the ssid, but when I tried to connect it say wrong password, then I lost all ssid discovery of the router 2.4 of 5 ghz. I have done factroy resets multipe times with the reset botton, and via the gui. I using the to work from home. This is very, bad. We need a fix, either roll back to working version of firm ware, or something. Replace the router with another device of different device, asap. I would like support from netgear to address my problem.
