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Forum Discussion
grasshopper1969
Apr 14, 2025Guide
Netgear RS600 internet stalled over 3-5 week uptime
Hi everyone, I'm seeing an issue over time usually every 3-5 weeks of uptime with my RS600, this issue may not be a RS600 issue as it could be an ONT issue but I doubt it the way it behaves after RS6...
grasshopper1969
Apr 14, 2025Guide
Thanks for the reply, the issue is once RS600 reconnects from a dropout, I'm guessing from ISP or ONT it appears that is only runs for a minute then internet connection stops, has no traffic throughput and unable to receive or send data until a full reboot is done yet specs say its all connected & good still at the time of original dropout & re-connect.
BH_C
Apr 18, 2025NETGEAR Expert
Hi grasshopper1969,
Could you try this? next time when the issue happens again, instead of rebooting the RS600, can you
* reboot the ONT
* or unplug and then plug in the Ethernet cable from/to the RS600's internet port
?
This will give us an idea where to resolve or work around the issue. Thanks.
- grasshopper1969Apr 18, 2025Guide
Will do, was actually my thought too next time.
thanks