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Re: Port Forwarding on RS700

ALNiKO
Aspirant

Port Forwarding on RS700

Hi all!

 

I received my RS700 several days ago and I'm pretty happy with Wi-Fi speeds, coverage and setup. However, I'm struggling to get port forwarding to work. I have Pace 5268AC modem/router from AT&T and RS700 in DMZ Plus mode. AT&T's network is 192.168.1.0/24 and RS700's 10.0.0.0/24. I have some services running on my network and one of them is listening on port 7809 - when I navigate to 10.0.0.200:7809 in my web browser I can access the service. As soon as I enable port forwarding on RS700, I can no longer access this service either by using local IP or external IP from inside of my network (my computer's IP is 10.0.0.10). However, I can access this service via external IP from outside of my network. The interesting thing is I can telnet into port 7809 either by using internal or external IP, but I can't access this IP via the web interface. I tried enabling/disabling Armor on RS700 as well as settings in WAN Setup (Disable Port Scan and DoS Protection, IGMP Proxying, NAT Filtering (Secured, Open)) to no avail. My previous Netgear router (R8500) worked fine with the same home network config and ISP's equipment. I tried running Wireshark and all I'm seeing is TCP Retransmission and TCP Spurious Retransmission messages when port forwarding is enabled. UPNP is disabled.

 

Any help would be greatly appreciated

Message 1 of 32

Accepted Solutions
BH-C
NETGEAR Expert

Re: Port Forwarding on RS700

Hi ALNiKO,

Thank you for working with us offline. As you have confirmed the tiral firmware has fixed the issue, and we will include the fix in a maintenance release, which we expect to happen later this year.

View solution in original post

Message 4 of 32

All Replies
BH-C
NETGEAR Expert

Re: Port Forwarding on RS700

Hi ALNiKO,

I would like to make sure I understand your issue correclty, is this description correct?

* When the Port Forwarding rule is disabled

  - local computer 10.0.0.10 can access http://10.0.0.20:7809 and http://<external IP>:7089 (or https?)

 

* When the Port Forwarding rule is disabled

  - local computer 10.0.0.10 cannot access http://10.0.0.20:7809 or http://<external IP>:7089.

  - But the lcoal computer 10.0.0.10 can access

      > telnet 10.0.0.10 7089

      > telnet <external IP> 7089

  - And an external computer can access http://<external IP>:7089.

Thanks.

Message 2 of 32
ALNiKO
Aspirant

Re: Port Forwarding on RS700

Hi!

 

* When the Port Forwarding rule is disabled

  - local computer 10.0.0.10 can access http://10.0.0.20:7809 

 

* When the Port Forwarding rule is enabled

  - local computer 10.0.0.10 cannot access http://10.0.0.20:7809 or http://<external IP>:7089.

  - But the lcoal computer 10.0.0.10 can access

      > telnet 10.0.0.10 7089

      > telnet <external IP> 7089

  - And an external computer can access http://<external IP>:7089.

 

This is correct.

Message 3 of 32
BH-C
NETGEAR Expert

Re: Port Forwarding on RS700

Hi ALNiKO,

Thank you for working with us offline. As you have confirmed the tiral firmware has fixed the issue, and we will include the fix in a maintenance release, which we expect to happen later this year.

Message 4 of 32

Re: Port Forwarding on RS700

I was just losing my mind trying to figure out what was wrong with my server, what a huge oversight. Can I get the new firmware as well?

 

Thank you,

Message 5 of 32
BH-C
NETGEAR Expert

Re: Port Forwarding on RS700

Sorry about the trouble, we will pass you the trial firmware offline. Thanks.

Message 6 of 32

Re: Port Forwarding on RS700

The link you provided in the DM did not work, someone called me from netgear and sent me a new link to RS700-V1.0.7.68_2.0.74 this firmware solved the issue.

Message 7 of 32
BH-C
NETGEAR Expert

Re: Port Forwarding on RS700

Thanks for the confirmation. v1.0.7.68_2.0.74 is the correct trial firmware version.

Message 8 of 32
mrjoshuaco
Aspirant

Re: Port Forwarding on RS700

I'd like to get a copy of this firmware myself, as I'm also experiencing the same issue. Thanks in advance.

Message 9 of 32
BH-C
NETGEAR Expert

Re: Port Forwarding on RS700


@mrjoshuaco wrote:

I'd like to get a copy of this firmware myself, as I'm also experiencing the same issue. Thanks in advance.


I've sent you the link through PM. Thanks.

Message 10 of 32
Retired_Member
Not applicable

Re: Port Forwarding on RS700

I would like it for the rs700s as well, please.
Message 11 of 32
BH-C
NETGEAR Expert

Re: Port Forwarding on RS700


@Retired_Member wrote:
I would like it for the rs700s as well, please.

OK, sent. Thanks.

Message 12 of 32
Jeffw0ng
Aspirant

Re: Port Forwarding on RS700

It seems that I have the same issue, could you also send me a copy of the firmware as well?

Message 13 of 32
FooF
Aspirant

Re: Port Forwarding on RS700

I would like firmware RS700-V1.0.7.68_2.0.74 as well thanks

Will this work on rs700s?

Message 14 of 32
BH-C
NETGEAR Expert

Re: Port Forwarding on RS700

Hi @Jeffw0ng @FooF,

I've sent you the link for the tiral firmware through a Private Message, please check it.

This firmware works for RS700 and RS700S; they use the same firmware.

Thanks.

Message 15 of 32
FooF
Aspirant

Re: Port Forwarding on RS700

I tried going to the link and it is asking me for auth and none of my accounts have access

Message 16 of 32
FooF
Aspirant

Re: Port Forwarding on RS700

thanks new link worked

Message 17 of 32
WestSider
Aspirant

Re: Port Forwarding on RS700

Hello,

 

I have a similar issue that is happening with a NVR server for local use as well as a security team for after business hours that would monitor remotely. The firmware addressed the port forwarding issue but now when the remote users access the Live video feed it is very choppy, losses connection, or buffers continuously. After the firmware was installed I did a factory reset and reconfigured as well, any tips for this?

 

I also have tried other Netgear Wi-Fi routers with no issues on that hardware.

 

Thanks,

Message 18 of 32
FURRYe38
Guru

Re: Port Forwarding on RS700

Ask the forum moderator for the beta FW file.

@BH-C 

Message 19 of 32
WestSider
Aspirant

Re: Port Forwarding on RS700

Hey FURRYe38,

 

Thanks, I'll ask,

 

Currently using Firmware Version : V1.0.7.68_2.0.74

Message 20 of 32
Intoxicating
Guide

Re: Port Forwarding on RS700

Hi @BH-C 

 

Could I also get the firmware please?

 

Thanks

Message 21 of 32
BSTPVA
Aspirant

Re: Port Forwarding on RS700

Sorry to add to the spam in the thread. I'm also trying to find that firmware sadly. Can't seem to find it anywhere online. 

Message 22 of 32
BH-C
NETGEAR Expert

Re: Port Forwarding on RS700

Hi Intoxicating / BSTPVA,

I've sent you PM with the link to the firmware.

Message 23 of 32
KThiel
Tutor

Re: Port Forwarding on RS700

I'm sorry to jump on the train....but I also need the firmware please

Message 24 of 32
BH-C
NETGEAR Expert

Re: Port Forwarding on RS700


@KThiel wrote:

I'm sorry to jump on the train....but I also need the firmware please


OK, firmware sent through PM.

Message 25 of 32
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