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Forum Discussion
autoexec_bat
Feb 13, 2024Apprentice
Slow upload speeds on router Speedtest
Observing an interesting situation with upload speeds on my RS700 connected to a Verizon ONT, fiber gigabit. The upload Speedtest on the RS700 tops out at about 300-ish Mbps; at the same time a hard...
- Jul 03, 2024
For some reason I can't reply to my original topic (https://community.netgear.com/t5/Nighthawk-with-WiFi-7-BE/Slow-upload-speeds-on-router-Speedtest/td-p/2363429) so I will post an update here. After swapping ONTs for VZW's 2Gbit service I am able to max out downloads and uploads. The internal RS700 test showed 2,455 Mbps down and 2,495 Mbps up. Wifi gets around 1,500 down and 1,500 up which is ok for wireless. At this point I am 100% certain that the issue is specifically with RS700 and G-211M-C ONTs. So if any of you have issues with uploads and have Verizon's 1Gbit service running on their G-211M-C ONT, your only solution at the moment is to swap ONTs by requesting a 2Gbit service (you can make a call afterwards to downgrade, they will simple provision for lower speeds but you get to keep the new ONT). Alternatively, you can look for a new router 🙂
autoexec_bat
Feb 13, 2024Apprentice
ShadowMario3 the "What device are you using that is not getting the full saturation through upload?" answer is: the RS700 router itself 😉
BH_C
Feb 14, 2024NETGEAR Expert
Hi autoexec_bat,
I read your issue description and I cannot figure out where could go wrong. We may need to prepare a debugging firmware to collect some clues.
We verified the function in our test before and we didn't run into such issues. I just ran the speed on my RS700 (firmware v1.0.7.82), it got 945.35mbps for upload, my Internet speed is 1Gbps for both directions.
You mentioned you used the same test server as you ran the speed test on your Apple TV. But did you try different server for RS700's speed test?
FYI. You can select different speed test server from the RS700's Web GUI:
1. Go to the QoS Setup page in the Web GUI: Advanced tab / Setup / QoS Setup. Note: do NOT go to the QoS Setup page from the Basic tab.
2. Click on the "Select Speedtest Server"
3. Then you can click on the "Auto (last time server ID: xxxxx)", then a drop-down menu shows up, you can choose different speed test server from the list
4. Clik on the "Take a Speedtest" button to run speed test against the selected server.
Please see the screenshot below. Note: the servers in your list could be different from mine.
- autoexec_batFeb 14, 2024Apprentice
Hi BH_C yes I did try 3 different servers on the RS700 Speedtest. On the RS700 internal Speedtest I always get more or less the same result and the constraint is always on the upload side, and always right around just under 350Mbps. It is as if there is a 350Mbps limiter in place set for uploads. I've since expanded my network and added several additional clients: a hardwired Intel NUC (on the RS700 10Gbit port, NUC has 2.5Gbit LAN) running Ubuntu 22.04.3 LTS which now hosts an iPerf 3 Server and LibreSpeed test, plus two iPhone 15 Pro's, 2 MacBook Pro's (2021 M1) and several iPad Pro's (older and newer models). I do have slightly above basic knowledge of networks and am testing quite thoroughly.
So network is af follows now:
- RS700
- Hardwired Intel NUC (10Gbit port on RS700, 2.5Gbit port on NUC)
- 2x Hardwired AppleTV 4K
- 2x Wifi 6GHz iPhone 15 Pro (6e)
- 2x Wifi 5GHz MacBook 16 Pro M1 (ax)
- Wifi 5GHz (ac) / hardwired HP EliteBook 845 G8
Internal network testing is perfect; traffic to and from the iPerf 3 server on the hardwired NUC is always near 100% saturation no matter if the client is hardwired or on 5Ghz / 6Ghz wifi connection.
External testing sometimes suffers upload cutoff; it makes nearly no difference whether client is hardwired or on 5GHz / 6GHz wifi (even if you account for wifi loss due to it being on wifi). Here are some examples (underlined are speeds where it's problematic as bandwidth is available but barely utilized):
- RS700 internal Speedtest: 900Mbps down / 345Mbps up
- Intel NUC (over ethernet) iPerf 3 to / from any internal network client: 950Mbps down / 950Mbps up
- Intel NUC (over ethernet) LibreSpeed to any NY server: 900Mbps down / 300Mbps up
- Intel NUC (over ethernet) Ookla Speedtest CLI to any NY server: 920Mbps down / 260Mbps up
- iPhone 15 Pro (over wifi 6GHz 6e) iPerf 3 from / to NUC: 1.5bps down / 1.2Gbps up
- iPhone 15 Pro (over wifi 6GHz 6e) Ookla Speedtest to any NY server: 900Mbps down / 100Mbps up
- AppleTV 4K (over ethernet) iPerf 3 from / to NUC: 941Mbps down / 943Mbps up
- AppleTV 4K (over ethernet) Ookla Speedtest to any NY server: 933Mbps down / 940Mbps up
- MacBook Pro (over wifi 5GHz ax) iPerf 3 from / to NUC: 702Mbps down / 440Mbps up
- MacBook Pro (over wifi 5GHz ax) Ookla Speedtest to any NY server: 500Mbps down / 940Mbps up
- HP EliteBook 845 G8 (over wifi 5GHz ac) Ookla Speedtest to any NY server: 500Mbps down / 300Mbps up
- HP EliteBook 845 G8 (over ethernet) Ookla Speedtest to any NY server: 500Mbps down / 300Mbps up
- BH_CFeb 14, 2024NETGEAR Expert
Thank you autoexec_bat for the thorough testing data. This is my understanding from your tests, does that match your understanding?
- RS700 speed tests always got lower than 400mbps for the upload; download speeds are good.
- Some LAN devices got good upload speeds (iPhone 15 Pro / 6GHz, Apple TV 4K / Ethernet, MavBook Pro / 5GHz ax)
- Some LAN devices got less than 400mbps for Internet upload speeds (Intel NUC / Ethernet, HP EliteBook / Ethernet & 5GHz ac), download speeds are higher than 400mbps, and the upload speeds for the internal network are good (Intel NUC)
I get a few questions...
- For the Internet speed test on Intel NUC and HP EliteBook, did you run the test a couple of times and the upload speeds were always below 400mbps? I just want to check if the speeds are consistent.
- Do you have some Port Forwarding rules to the Intel NUC or HP Elite?
- Can you disable the RS700's DoS Protection to see if that causes any speed changes? You can find the DoS Protection setting on the Web GUI: Advanced tab / Setup / WAN Setup => check “Disable Port Scan and DoS Protection”.
- Do you have any cybersecurity software installed on the Intel NUC or HP EliteBook (e.g. Armor / BitDefender endpoint application)? I knew you have disabled the Armor on the RS700. It looks, in addition to RS700, it's Windows devices that have low Internet uplaod speeds issue, thsi could be a separate issue. One more test you can do is to connect the HP EliteBook directly to the modem (i.e. to skip the RS700) through Ethernet (remember to set it as a public network on the HP laptop) and then run the speed test.
Thank you.
- autoexec_batFeb 14, 2024Apprentice
Hi BH_C yes you got it right. Upload is almost always slow when leaving the LAN and going out to WAN. As a matter of fact I made a typo in the results, the MacBook Pro over wifi on Ookla Speedtest is also slow, below 300Mbps (I had 900Mbps in the post by mistake, can't edit it anymore). The only consistent upload to WAN is the AppleTV. Most shocking speed drop is on the iPhones as it clocks 1.2Gbps upload to local host (iPerf 3 server on NUC) yes only 100-ish Mbps to external hosts (Oookla and others).
To answer your questions: I always test 3 times each test run, with 3 different servers. Additionally, I randomly would also do fast.com testing, the Google speed test, or Verizon's own web-based test. The results are very similar and consistent.
I have a very barebones setup: no VPN, no Qos, no Armor, no Access Control, no port forwarding, no VLAN, masks, tagging etc. Only one fixed IP for the NUC on the LAN, that's it.
In the meantime I disabled the DoS Protection and that completely messed up everything. I couldn't get any of the clients to re-associate with the router. They would get an IP for about 3 seconds and then get kicked off the network. I rebooted everything multiple times. Ended up doing factory reset on the RS700 and ran speed test on the router itself as soon as I completed initial setup (didn't change any settings whatsoever). It still can't do above 300Mbps on its internal Speedtest.